Shipping

Standard Shipping is free

Express shipping - 4-9 days (can't be used for roasted coffee).

Standard shipping - (for roasted coffee) usually takes 10-15 days for parcel to be delivered.

Fees - Usually no additional payments are required (for orders under $800).

I advice to use Standard shipping. It may take 12-20 days for order to be delivered.

Expect additional payments if your country have some laws which require them. I do not collect tax (VAT), which means you're liable for paying them upon receiving the parcel. Though with the Standard shipping - usually it's not charged.

When using Express shipping - they may charge additional customs clearance (around $15). So parcel will have around $40 of additional payments if you buy the product which costs around $80.

Better to stick to a Standard shipping to avoid these payments or at least have a lower ones.

Tracking updates

As you may know, we currently don't have aviation in Ukraine.

That's why parcels need to go by truck to the neighbor countries first. And then wait for the plain there. Which sometimes takes around 5-7 days without tracking updates. Except express shipping.

Better to stick to the Standard shipping. Since national post will not charge customs clearance as high as UPS will.

Expect additional payments. I do not collect tax (VAT), which means you're liable for paying them upon receiving the parcel.

As for the EU, the VAT is usually around 20%. Add duty and fees and you will get a rough estimation of additional payments.

When using Express shipping - they may charge additional customs clearance (around $15). So parcel to, let's say Germany will have around $40 of additional payments if you buy the product which costs around $80. Better to stick to a Standard shipping.

Tracking updates

As you may know, we currently don't have aviation in Ukraine.

That's why parcels need to go by truck to the neighbor countries first. And then wait for the plain there. Which sometimes takes around 5-7 days without tracking updates. Except express shipping.

For shipping I'm using national post as a standard delivery option.

Here is the list of countries with the speed which you can expect (delivery to the border, add a couple of days for it to move within your country.

Usually 7-15 days.

Open "Expected shipping speed list" (PDF)

I mostly use "packets PRIME" as a parcel ("product") option.

For Express shipping I use UPS.

For some countries it's not a great option based on my experience (like France, Canada, UK).